FAQ's

Campo Base specializes in organizing active holidays both in summer and winter. Our tours are offered in three different formats, designed to meet the diverse needs of our clients: group tours, self-guided tours, and private guided tours. Our group tours are set of specific dates and allow you to share this adventure with both friends and strangers, always accompanied by an expert guide throughout the entire journey. You can discover all available dates for both summer and winter on our website. On a private guided or a self-guided trek you can choose you preferred dates and tour. For those who love independence, the self-guided tour could be the perfect choice. In this case, you’ll manage the route yourself, supported by all the necessary information to experience the adventure in full autonomy. In a private guided tour, you'll have a guide just for your small group. Additionally, we manage bookings for stays in chalets in Val di Non and Val di Sole.

You can contact us via our website using the Tabs “Books” or “Request Info” that you find in every tour page. If you prefer, you can send an e-mail at esperienze@campobase.travel. We don’t take reservations over the phone, but if you have any question, you can call us at +39 0463 97 00 46 (we are in office Mon to Fri – 9 to 17 CET).

Once you are ready to book your trip, we kindly ask that you complete a trip registration form, which collects all the necessary information to proceed with the reservation. Bookings are subject to availability and since huts manage availability offline, we need to contact all the suppliers involved in your trip. Once all huts are confirmed, we will confirm your trip. At this point you can consider the dates confirmed, book the flights, make other arrangements. A 30% deposit of the trip cost will be required at this stage. Then, about 30 days before the trip, we'll reach out for the remaining balance payment.

It is strongly recommended to plan your trip well in advance (4-6 months before the tour) to secure the best accommodation on your desired dates. The earlier you book, the better, but in any case, we will do our best to meet your requests. If the tour is not available, we will offer you alternative options.

It is possible to pay by credit card or wire transfer:
- Credit card – we accept all major cards, including Visa and Mastercard. To proceed, fill out our payment form (which a member of our booking team will send to you via email), and the amount will be charged to your card.
- Wire transfer - our bank details are available on the invoice we will send to you.

If you need to cancel your booking, please inform us as soon as possible. Cancellations must be submitted in written form. We guarantee the conditions of cancellation as on https://www.campobase.travel/en/useful-info/booking-conditions/.

Travel insurance is not mandatory, but we strongly recommend it for all bookings. However, it is necessary to have health insurance that covers the activities included in the tour (trekking, ski mountaineering, etc.).

On our website, you will find a complete list of all the activities we offer. If you can’t find the experience that suits you, contact us, and we will try to tailor our activities based on your requests.

A chalet (baita) is a typical mountain dwelling, built with wood and stone, originally used for agricultural purposes and to house livestock and farming families. Today, many huts have been renovated and transformed into tourist accommodations, maintaining their traditional charm while offering modern comforts. A stay in a baita allows you to experience an authentic getaway in close contact with nature.

Our accommodations are located in Val di Sole and Val di Non.

Most chalets are available year-round, but some are closed during the winter as they are not accessible. During the mid and high season, it is only possible to book weekly stays (from Saturday to Saturday), while in the low season, you can rent a property for shorter stays (minimum 3 nights).

Our chalets are either independent, with exclusive outdoor spaces, or semi-independent, meaning they have multiple living units, each with its own private entrance and generally shared outdoor spaces. The semi-indipendent chalets are the ideal solutions for families who want to spend a holiday together in the same property while maintaining their own independence.

The number of beds in each unit ranges from 2 to 8 people.

All chalets are accessible by car and have parking available.

Check-in is available from 16:00. However, the time may vary depending on availability and will be agreed upon prior to your arrival. Check-out is expected by 10:00.

The chalet is essentially a mountain apartment/house. Each structure or living unit is equipped with a private kitchen, private bathroom, and exclusive rooms for guests. The kitchen is equipped with dishes and basic utensils. Most of the chalets also have a washing machine and dishwasher. Specific details are available on the page of each chalet in the "Services" section.

Generally, the rental of bed linens and towels is mandatory, but not included in the price. The extras must be paid directly on-site.

There are many activities you can do during a stay in a chalet, both in summer and in winter. You can find more details at the following links: 10 things to do in summer in Val di Sole and 10 things to do in winter in Val di Sole.

Yes, we have proposals designed for everyone! We offer experiences tailored to meet every type of need. Whether you're a family with children, a beginner looking to start hiking in the mountains, or an experienced hiker ready to take on more challenging alpine activities or an Off-Piste Ski Safari, you'll find the right tour for you. Our programs are designed to suit your physical fitness level and preferences, ensuring a safe and enjoyable experience for all participants. For more information on the difficulty levels of our programs, visit the Difficulty Levels page.

Solo travelers are not uncommon in the Dolomites, even among our clients. Of course, the natural risks associated with the mountain environment are always present, and we require that you already have hiking experience in the mountains. We still recommend simple and well-marked routes. Contact us to find the tour that best suits you!

The tour price includes all overnight stays, whether in a mountain hut or hotel. Depending on the type of tour selected, services such as an mountain guide or private transfers may also be included. You can find a list of all the services included in each package in the "Dates and Prices" section of each tour.

During a self-guided tour, you will complete the journey entirely on your own and at your own pace, following easy, well-established, and clearly marked trails/routes. Upon arrival, we will provide you with detailed maps and instructions to guide you through the discovery of our beautiful region, ensuring a safe experience. If you choose a private guided tour, you will be accompanied throughout the entire tour by an experienced local mountain guide, officially registered with the Mountain Guides Association.

A guide will adapt the daily itinerary based on your preference and level and on the weather forecast. Our mountain guides share their own knowledge with the guests, thus making your hiking tour more informative or even educational. On a guided hiking tour, you can learn interesting facts about the local traditions and culture. Mountain guides study the history of the region and have a lot to talk about it. Finally, only local guides can take you to scenic spots most tourists don’t know about.

Group departures are designed for small groups, usually with a maximum of 7 participants. The tour is considered confirmed once 4 participants have been reached.

We have created some proposals designed for you and your four-legged friend. Send us a request to receive a list of itineraries that you can explore with your dog.

You will receive detailed information on how to reach your base camp location by public transport when you book a trip. When you need to book the flights, we recommend contacting us first: we can advise on the suitable arrival times to make sure you will reach your base hotel on the same day.

Yes, we offer private transfers from all the majors airports, train stations and cities. Prices change depending on the length of the trip and the number of people. Please contact us to receive our best offer.

Preparing for a multi-day tour requires careful planning of equipment and clothing to best handle the challenges of the route and ensure comfort and safety during the hike. It is important to consider the variable weather conditions in the mountains and balance the need to travel light with the need for a complete set of gear. Discover our Equipment List for summer and winter.

All huts provide mattresses, pillow and blankets. Bed linen will be provided  in private rooms, whereas if you decide to sleep in dormitory the use of a sleeping liner is compulsory. It won’t be cold at huts, you won’t need proper sleeping bags, but just liners.

Anything that is not needed during the tour can be left at the hotel. It will be stored in the luggage storage.

Around 30 days before the trip, we will email you with your step-by-step itinerary and schedule for each day along with the electronic maps. Upon arrival in the base camp hotel, you’ll collect your trip package with all documents that you previously received by email and detailed 1:25000 paper maps of the area.

During a tour, breakfast (continental buffet) is always included at the hotel. Sometimes, dinner is also included, but this depends on the type of tour, and you will find all the details in the program specifics. At mountain huts, both breakfast and dinner are included.
Breakfast is usually served buffet-style and offers a wide variety of options: fruit, ham, cheese, eggs, cereals, yogurt, milk, and other local products. Dinner is usually hearty and includes a fixed menu with appetizers, a first course (such as soups, pasta, risotto, gnocchi), a second course (usually meat with a side dish), and dessert. In many mountain huts, there are 2-3 dish options available if a fixed menu is served. Some huts also offer à la carte dinners, but in any case, dinner is included in the tour cost. Drinks must be ordered and paid for separately.

Mountain huts can meet vegetarian, vegan and celiac dietary requirements, but the choice will be not as broad as in the restaurants in the valleys. Dietary requirements must be communicated to the huts in advance – we do it based on the information we receive from you in your trip registration form. In any case, we recommend reminding the hut personnel about your dietary requirements upon arrival.

For lunch, it is possible to stop in the mountain huts along the route, if any. You can find this information in the hiking schedule we provide. The lunch menu in the huts is similar to the dinner menu. Typically, there is a choice of pasta and soups for 10 – 15 euros. Main dishes cost 15 - 25 euros on an average.Fast hikers reach the booked huts early enough for a lunch and then do a sidewalk. In alternative, packed lunch is available for purchase in all huts where you stay overnight. If you prefer packed lunch, we suggest that you notify the hut personnel in the evening.

Yes, all rooms are equipped with 220-volt electrical outlets where you can charge your devices (phone, camera, etc.).

If you book one of our guided tours, whether it's a via ferrata or an alpine ascent, all technical equipment can be rented from us at no additional cost. We ask that you communicate your request for this service at the time of booking.

Many mountain huts are often located in remote areas where network and data connection may not be available. Some facilities offer Wi-Fi to their guests, but this is not always guaranteed. Wi-Fi may be available for a few hours a day, with hourly fees. The signal can also be unstable and is typically only available in common areas. In case of bad weather, the signal may be completely interrupted.

If you are planning a hut-to-hut trip, you should be prepared for the lack of laundry facilities at mountain huts on most itineraries. The only option for washing clothes will be hand washing in the sink in the huts. For drying, most huts have common areas with stoves or radiators where you can hang your clothes to dry. You may find it helpful to have a waterproof bag to store wet clothes and plan to dry them overnight.